Last Updated: October 22, 2025
Welcome to MyBitSecure Technologies (Pty) Ltd (“MyBitSecure“, “MBS”, “we”, “our”, or “us”).
We value your privacy and are committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA) of South Africa and other applicable data protection laws.
By using our website or services, you agree to the collection and use of information as described below.
1. Who We Are
MyBitSecure Technologies (Pty) Ltd is a South Africa-based Smart Agritech and Cybersecurity company offering smart farm monitoring kits, IoT integrations, and secure data management solutions.
Our website is available at https://www.mybitsecure.com and our contact email is contact@mybitsecure.com.
2. Information We Collect
2.1 Personal Information
When you use our website, contact us, or purchase a product or service, we may collect:
• Name and surname
• Email address
• Phone number
• Business or farm name
• Physical or postal address
• Billing or payment details
• Device or gateway IDs (for IoT users)
• Any other information you voluntarily provide
2.2 Usage Data
We automatically collect information such as:
• IP address and browser details
• Device type and operating system
• Pages visited and time spent
• Referring URLs and campaign data
• IoT device or sensor telemetry (if applicable)
3. How We Use Your Information
We use your personal data to:
• Provide and maintain our services
• Process and manage your orders or subscriptions
• Communicate updates, offers, or security notices
• Respond to inquiries and technical support requests
• Analyse trends and improve our platform
• Ensure compliance with legal obligations
We may also use aggregated or anonymized data for research and product improvement.
4. Sharing Your Information
We do not sell your data.
We may share limited personal information with:
• Service providers (e.g. hosting, payment, or email platforms)
• Business partners or integrators helping to deliver a project
• Authorities or regulators, when legally required
• Affiliated entities, only under data-protection agreements
All partners handling data on our behalf are bound by strict confidentiality and security standards.
5. Data Retention
We keep personal information only as long as necessary to:
• Fulfil the purposes listed above,
• Meet legal or tax requirements, and
• Resolve any disputes.
Once no longer needed, your information will be securely deleted or anonymized.
6. Data Security
We apply appropriate technical and organizational measures including:
• Encryption and firewalls
• Access controls
• Secure hosting environments
While we take these precautions seriously, no online system is completely secure, and you share information at your own risk.
7. Cross-Border Data Transfers
Some services (e.g. cloud dashboards or IoT analytics) may be hosted outside South Africa. We ensure such transfers comply with POPIA and equivalent international data protection standards.
8. Your Rights Under POPIA
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion
• Withdraw consent for processing
• Object to direct marketing
• Lodge a complaint with the Information Regulator of South Africa
Information Regulator Contact Details:
Email: complaints.IR@justice.gov.za
Website: https://www.justice.gov.za/inforeg/
9. Children’s Privacy
Our services are intended for users 18 years and older. We do not knowingly collect information from minors. If such data is identified, it will be deleted promptly.
10. Links to Other Sites
Our website or dashboards may contain links to third-party sites. We are not responsible for their privacy practices. Please review their policies before sharing any information.
11. Changes to This Policy
We may update this Privacy Policy periodically. When changes occur, the “Last Updated” date will be revised. Significant updates will be announced via email or notice on our website.
12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
MyBitSecure Technologies (Pty) Ltd
Locations: Cape Town, South Africa & Norton, Zimbabwe
Email: contact@mybitsecure.com
Website: https://www.mybitsecure.com
Legal Notice
This Privacy Policy is governed by the laws of the Republic of South Africa. By continuing to use our website or services, you acknowledge and consent to this policy.