Last Updated: October 26, 2025
1. Introduction
Welcome to MyBitSecure (Pty) Ltd (“MyBitSecure“, “MBS”, “we”, “our”, or “us”). These Terms & Conditions govern your access to and use of our website (https://www.mybitsecure.com), IoT-based solutions, cybersecurity services, and other digital platforms operated by MBS. By using our services, you agree to be bound by these terms.
2. Company Information
MyBitSecure (Pty) Ltd is a registered company in South Africa specializing in Smart Agritech and Cybersecurity solutions, including IoT-based monitoring kits, LoRaWAN devices, data dashboards, and secure data analytics.
3. Acceptance of Terms
By accessing or purchasing from our website or through our partners, you confirm that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, you must not use our website or services.
4. Products and Services
MBS offers a range of products including Smart Farm Monitoring Kits, IoT sensors, gateways, and software integration services. Product descriptions and specifications are provided for informational purposes and may change without prior notice.
5. Orders and Payments
All orders placed through our website or authorized partners are subject to acceptance by MBS. Payments are processed through secure third-party payment gateways (e.g., PayFast). Prices are listed in South African Rand (ZAR) unless otherwise stated. MBS reserves the right to modify pricing or cancel orders due to errors or stock limitations.
6. Shipping and Delivery
We aim to dispatch orders promptly; however, delivery times may vary depending on your location and the availability of products. Shipping costs and estimated delivery times will be provided at checkout. MBS is not liable for delays caused by courier services or unforeseen events.
7. Returns and Refunds
Customers may return defective or incorrect products within 14 days of receipt. Returned items must be unused and in their original packaging. Refunds are processed after inspection. For more details, refer to our Refund Policy available on our website.
8. Warranties
MBS warrants that its hardware products are free from defects in material and workmanship under normal use for a period specified in the product documentation. This warranty does not cover damage caused by misuse, unauthorized modification, or external factors such as lightning or water exposure.
9. Software and Subscription Services
Our IoT dashboards, analytics tools, and connected software may require active subscriptions. Subscription terms, renewal dates, and usage rights will be communicated during purchase. Unauthorized copying or distribution of MBS software or API data is strictly prohibited.
10. Intellectual Property
All intellectual property including software, code, graphics, trademarks, and content on the MBS website remains the property of MyBitSecure (Pty) Ltd. Users may not reproduce, distribute, or modify any content without written consent from MBS.
11. Data Protection and Privacy
MBS processes personal data in accordance with the Protection of Personal Information Act (POPIA) and our Privacy Policy. By using our services, you consent to the collection and processing of data as described in that policy.
12. Limitation of Liability
To the maximum extent permitted by law, MBS shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services. Total liability shall not exceed the amount paid by the customer for the specific product or service in question.
13. Indemnification
You agree to indemnify and hold harmless MyBitSecure, its directors, employees, and affiliates from any claims or losses arising from your misuse of the website, products, or violation of these terms.
14. Third-Party Links and Integrations
Our website may include links to third-party services such as Dragino. These are provided for convenience and do not imply endorsement. MBS is not responsible for the content or security practices of external websites.
15. Termination of Access
MBS reserves the right to suspend or terminate access to any user who violates these terms, misuses the service, or engages in fraudulent or harmful behavior.
16. Governing Law and Jurisdiction
These Terms & Conditions are governed by and construed under the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.
17. Updates to Terms
MBS may update these Terms & Conditions periodically. Updates will be posted on our website with a revised ‘Last Updated’ date. Continued use of the services constitutes acceptance of the new terms.
18. Contact Information
For questions regarding these Terms & Conditions, please contact:
MyBitSecure (Pty) Ltd
Cape Town, South Africa
Tel: +27 66 558 6327
Email: contact@mybitsecure.com
Website: https://www.mybitsecure.com